L'Universel (karaf)

Hand wash your glassware in lukewarm water, without detergent or with a mild, fragrance-free washing-up liquid. Dry and polish with a lint-free cloth for a clear shine. Avoid the dishwasher and sudden temperature changes, as these can damage fine crystal.

Glassware does not come from our warehouse: our partner Sydonios ships it separately, directly from France. As soon as it is on its way, you receive a message with a tracking link. If you also order wine, it comes in its own shipment with PostNL.

You have a 14-day cooling-off period after receipt. Report your return via your account; as soon as your return label is ready you receive it by e-mail and can download it from your account. The return costs (€ 7,95) are deducted from your refund, unless the bottle arrived damaged or was delivered incorrectly: in that case we refund everything.