Shipping & delivery
Last updated 1 January 2026
This English translation is provided for convenience. The Dutch version remains legally authoritative.
1. Delivery
We deliver on working days within the Netherlands. Orders are packed carefully and shipped insured, in line with our terms and conditions. Wine is shipped with PostNL; as soon as your order is on its way, you receive a track-and-trace. Glassware is delivered separately by our partner Sydonios, directly from France, with its own tracking link. Orders of more than 24 bottles or from € 1,000 in wine are delivered by our own warehouse, within 2 to 3 working days and without track-and-trace. Delivery times are indicative.
2. Shipping costs
Standard shipping is free from € 149; below that we charge € 9.95 for insured delivery. As a member you enjoy extra benefits: from the Reserve level shipping is already free from € 49, and from the Collection and Prestige levels we always deliver for free. These member benefits are applied based on your current membership level; see our member club page for the current levels and conditions.
3. Large bottle formats and special packaging
Different shipping or delivery conditions may apply to large bottle formats, such as magnums and larger, and to bottles in an original wooden case (OWC); we let you know this in advance. Where necessary we remove a bottle from its original packaging for safe shipping; for OWC bottles we keep the case intact as far as possible.
4. Age check on delivery
We sell alcoholic beverages and therefore deliver only to people aged 18 and over. You confirm your age when ordering. For deliveries by PostNL, the courier checks the age: the parcel is handed over only at the home address, to an adult (18+), after checking a valid ID and against a signature; not to the neighbours. Large orders are delivered by our own warehouse; in that case too we only deliver to people aged 18 and over. If age cannot be established, we do not deliver. Please do not order on behalf of anyone under 18.
5. Our stock until shipping
Until the moment of shipping we keep every bottle at a constant temperature and humidity, protected from light and vibration. A brief temperature fluctuation during transport is normal and is not a defect.
Questions about your delivery? Get in touch via our contact page.